Store Manager, Copenhagen, Denmark


We are currently looking for a Store Manager to work in our Copenhagen store.
Agent Provocateur and its collection of high quality designer lingerie has built an enviable reputation for providing a uniquely intimate personal experience available through its  53 outlets throughout Europe including the UK, France, Germany, Spain, Russia and Scandinavia as well as in the United States, Canada, UAE and Asia, a thriving mail order catalogue and an award winning website – www.agentprovocateur.com.

Since the opening of the first store in Soho in 1994 the business has attracted massive international media coverage and continues to do so. The company prides itself on quality, service and an absolute refusal to adhere to fluctuating trends.

Main responsibilities of the role include:
  • Monitor monthly KPI reports and action plan to meet and improve on KPI targets
  • Instil a culture of exceptional service within the team and monitor product knowledge to achieve this, taking action to improve where necessary
  • Hold daily staff briefings to motivate staff and communicate targets
  • Complete and action plan monthly Business Reviews with Area Manager
  • Performance manage all staff using monthly performance reviews and yearly appraisals. Liaise with Area Manager to action all areas of underperformance and recognise good performance.
  • Communicate with key Head Office departments to reach KPI targets e.g. Merchandising, Retail Marketing, HR etc
  • Ensure weekly and monthly business reports are completed accurately and on time
  • Monitor payroll costs and manage staffing within given budgets. Take action to improve where necessary
  • Ensure all stock systems, paperwork, deliveries and procedures are carried out efficiently and accurately correctly by the team. Inform HQ of any discrepancies
Applicants for this position will need:
  • Minimum 1 year experience in a role managing a team of people within a Store or department store
  • Proven leadership skills and abilities. Has ability to manage a to achieve budgets & targets (financial and customer)
  • Understands the importance of high standards in store of VM, grooming and housekeeping
  • Has performance managed teams previously
  • Experience of problem solving and using initiative
  • Aware and excited by brand/ organization
Applicants should send a CV and covering letter to recruitment@agentprovocateur.com
 
Date Posted 15-12-2011
Company Information Agent Provocateur
 
Refer to: FashionUnited
 
Email Resume To recruitment@agentprovocateur.com
 
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