| Amazon Sees Profits Dip With Free Shipping |
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| Thursday, 28 April 2005 | |
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Online retail giant Amazon has seen first quarter profits dip as continued investment in free shipping was compounded by a tax-related charge. For the three months to March 31, Amazon's net income was $78m, compared to $111m in the first quarter of 2004. As well as a $56m tax charge, Amazon said it's shipping loss was $55m, an increase of 29 per cent on a loss of $43m a year ago. The Amazon Prime membership program, launched in February, allows US customers unlimited free shipping for a flat fee of $79 per year. Amazon sees its free shipping offers as essential to retaining long-term customer loyalty, despite some analysts' concerns about the cost. Jeff Bezos, founder and CEO of Amazon.com, said: "We're seeing especially heavy use of Amazon Prime in electronics, tools, kitchen, and health & personal care. For $79 a year, Amazon Prime members get 'all-you-can-eat' free express shipping. Getting your items right away changes the way you use and think about Amazon.com." Net sales increased 24 per cent to $1.9bn in the quarter. North American sales through the US and Canadian sites were $1.03bn, up 21 per cent, while international segment sales, representing the UK, German, French, Japanese and Chinese sites, were $875m up 28 per cent. Across the year to the end of the quarter international accounted for 45 per cent of Amazon's worldwide sales. |

